Add a recovery email address to your Microsoft account

  1. Don’t block your or Hotmail email account
  2. Add a recovery email address to
  3. Choose a strong password

Don’t block your or Hotmail email account is home to, Hotmail, and other Microsoft email accounts. These accounts require an email address and password to access email. If you have forgotten your password, please enter a new one. To make changing your password easier, add an alternate email address or phone number on so you can reset your password and access your account while being safe.

The instructions in this article apply to and Outlook Online.

Add a recovery email address to

The recovery email makes it easy to change your password and makes it harder for your account to be hacked. Microsoft will send a code to an alternate email address to verify your identity. After entering the code, you can make changes to your account, including a new password.

To enable a recovery email address:

  1. Open a web browser, go to and sign in to your email account.

  2. Choose your avatar or initials to open the panel My bill

  3. Select My bill

  4. Go to the tab Safety

  5. In chapter Security contact details select Update my details

  6. Enter your password when prompted and verify your identity. You may need to enter the code sent to your phone number if you previously entered a recovery number for the phone.

  7. On a web page Security Settings select Add security info

  8. Select arrow Verify your identity with and select alternative e-mailadress

  9. Enter an email address to use as the recovery email for your Microsoft account.

  10. Select Further

  11. Go to the email account you specified as your recovery email and look for the email from Microsoft with the security code.

  12. In the dialog box Add security info enter the code from the email.

  13. Select Further to save your changes and add your recovery email address to your Microsoft account.

  14. On screen Security Settings make sure the password recovery email address is added.

  15. Return to and look for an email confirming the updated security information.

Repeat these steps to add multiple recovery addresses and phone numbers. When resetting your password, choose an alternate email address or phone number to which the code will be sent.

Choose a strong password

Microsoft recommends email users use a strong password with their Microsoft email address. Microsoft recommendations include:

  • Use a password that is significantly different from previous passwords.

  • Use a phrase or phrase that has been converted into a series of numbers, initials, and symbols.

  • Make a password hard to guess by avoiding family names, birthdays, or favorite groups.

  • Do not use the same password for another account.

  • Do not use words from the dictionary.

  • Do not use generic passwords such as password, iloveyou or 12345678.

In addition, Microsoft recommends enabling two-step verification to make it difficult for other users to sign in to their Microsoft account. If two-step verification is enabled, Microsoft will send a security code that you must enter on the sign-in page when you sign in on a new device or elsewhere.

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