- to ask someone about something
- Start a Google poll
- Google Survey Options
- Add Sections to a Google Survey
- Add follow-up questions
- Allow Anonymous Comments
- Submit a Google Survey
- Organize Google Survey Answers
to ask someone about something
One of the most common uses of Google Forms is to create a survey to send to a group of people. You can use Google Forms for a variety of purposes, including job applications, event registration, or collecting contact information. Polls work a little differently: you can ask a series of questions and request different types of answers, such as multiple choice questions, long answers, or drop-down lists.
Creating a poll is easy, and there are many options for formatting the type of answer you want, from multiple choice questions to paragraph checkboxes. You can also choose where to save answers for later analysis. Google Forms is part of the company’s software, as are documents, sheets, and slides. Here’s how to create a successful survey.
Start a Google poll
Google Forms started out as a feature built into Google Sheets. You can open forms directly or from a file in Docs, Sheets, or Slides.
Here are a few ways to access Google Forms to create a survey:
Go to docs.google.com/forms and select empty or template.
From Docs, Sheets, or Slides, go to File > New > Form (empty option only).
Go to Sections Tools > Create form to automatically link it to the spreadsheet.
There are a few templates that work well for a survey if you don’t want to start from scratch. These include event reviews, customer reviews, admission ticket, and course evaluation. All four are designed to collect feedback, but you can adapt them to your goals.
You can edit the template the same way you would a blank form, including changing the title, questions, and color scheme.
Whether you start with a blank form or a template, the interface is the same. At the top of the document are tabs for questions and answers. Below you can add or edit the survey title and description or instructions. You can also add an image with text or video in this area.
To the right of the questions is a stack of five symbols: Add Question, Add Title and Description, Add Image, Add Video, and Add Section.
The Response tab contains all the responses you’ve already received. Here you can also switch off Acceptance of comments and add a message to users when you have enough data. You can also enable email notifications for new replies, save replies to a Google spreadsheet, upload a CSV file, print, and delete all replies.
To customize your survey design, click palette icon at the top of the page to adjust the theme color, background color, and font. Next to the palette is a preview button (looks like an eye), so you can see what your survey looks like and answer questions to make sure it’s working correctly.
Next to the preview is a settings gear icon that indicates whether you will be collecting email addresses and whether respondents can submit documents more than once.
Google Survey Options
For each survey question, you can choose the format of the answers you receive. The blank form contains one question and you can add more by clicking the plus sign on the right; the templates have completed question and answer formats, but you can edit or delete anything you don’t need. The default answer type is multiple choice, but there are also short answers, paragraphs, checkboxes, dropdowns, linear scale, multiple choice grids with checkboxes, date, time, and file upload.
Once you’ve selected a type, you can further customize it by entering options with multiple choices or drop-down menus, adding “other” as an option, and turning multiple answers on or off.
For grids, you can also choose whether each line requires a response. For example, if you’re asking for feedback on a conference, you might have a queue for each event and ask respondents to rate them all. It’s worth diving into the settings for each question type.
For all questions, you can decide for yourself whether you need an answer.
Add Sections to a Google Survey
If your survey has a lot of questions, you can add sections to break up the survey so you don’t overwhelm your respondents.
Click the icon button to the right of the question to add a section. The new section includes this question and everyone below it.
Each section has a separate title and optional description. You can drag and drop questions between sections if you want. Tap the three-dot menu at the top right for more options: Duplicate Section, Move Section, Delete Section, and Merge With Above if you change your mind.
Add follow-up questions
You can add more questions if the user answers a certain way. For example, if a survey respondent says they are satisfied with your service, you can ask them to briefly explain why. If they answer that they are not satisfied, you may have additional questions to get to the bottom of the problem.
Another example if you ask if the user likes to eat fish. If they say yes, you can forward them to the next question, but if they say no, you can end the survey because the rest of the questions are irrelevant.
To do this, first add a multiple choice question or dropdown answer. Click the three-dot menu in the lower right corner and select Go to section by comment .
For any multiple choice or dropdown option, you can send the respondent to the next section, to another section of your form, or to Submit form to end the survey for this user.
Allow Anonymous Comments
Google Forms surveys are anonymous by default. If you want to know the identity of a respondent, you can ask them to provide contact information as one of the survey questions. However, this does not stop users from entering fake names or hiding their identities. Another way to track comments is to collect an email address, which can be included in Settings . This option is also available on the Submit Form page (see below). You can also send the user a copy of your answers for confirmation. This will only work if you send the survey to a distribution group and don’t post it on a website or social media.
Submit a Google Survey
If your survey looks good, check your settings before submitting it. You can limit users to a single response, allow them to edit their response after submitting it, link to the results when you run a survey, and change the confirmation message after someone submits their responses.
Click send at the top of the page and you will see four options:
- E-mail: click the envelope icon and enter the recipient’s email addresses, subject, and message.
- share link . Click the link icon to copy the link to the form. You can also get a shortened URL that starts with goo.gl/forms.
- Post it on social media . Click on the Facebook or Twitter icon on the right.
- Paste it into a website. Click on the bigger/less symbols to copy the HTML code. You can also adjust the width and height of the poll module.
Organize Google Survey Answers
On the Comments tab, you can quickly see how many comments you have at the top.
There are four ways to view comments:
About the matter
In Google Spreadsheet
Uploaded to CSV file
Click Summary to see answers to questions. All questions that use grids are represented by bar charts, while multiple choice questions have pie charts. Click on a person to browse the person’s responses.
The same tab has a green button to link the survey to a new or existing Google Spreadsheet. If you’re using an existing spreadsheet, the forms add a new survey response worksheet tab.
Next to it is a three-dot menu where you can download the data to a CSV file.