- Find a letter you didn’t open so quickly
- How to find related messages with Outlook
- Find related posts that don’t work
Find a letter you didn’t open so quickly
Email exchanges sometimes get out of hand. It may take a few days for you to respond, someone else may be late to reply, and another may refer to a previous email you didn’t read. At such times, use Outlook to search for the original message and all related messages so as not to get out of the loop.
The instructions in this article apply to Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, and Outlook for Office 365.
How to find related messages with Outlook
Outlook offers a built-in tool that quickly finds all related messages based on a conversation or sender.
Open Outlook and search for a message related to what you are looking for.
Right-click a message in the message list.
Select Find Similar > Messages in this conversation . To view results for one person, select Find Similar > Messages from the sender .
Scroll through the search box, which contains all related messages found by Outlook.
If the email you want is included in the search results, select it to open it.
Outlook can also collect entire conversations from all your folders.
Find related posts that don’t work
If your search doesn’t show related posts that you know exist, fix the problem.
Outlook may not find the message because it needs to be updated. Update Microsoft Outlook and try again. Regular updates is all that is needed to fix the problem.
Running an update from any Office application, such as Outlook or MS Word, ensures that all Microsoft Office programs on your computer are up to date.
If the Outlook update doesn’t work, disable the add-ins. Some add-ons can interfere with the search process. To disable add-ons:
Go to File .
Select Manage COM Add-ins for slow or disabled add-ins that affect Outlook behavior. Make sure they are disabled and close the window.
Select parameters: in the left pane to open the dialog box Outlook options .
Select add-ons .
Select To go to open the dialog com add-ons .
Clear all check boxes, then select Okay .
Select Okay to close the dialog Outlook options .
Restart Outlook and try using its message search function again. If it works correctly, go back and enable each add-on one by one. Then search for related posts after each post to determine which one is interfering with the search.