- Mobile phone number or additional email address required
- How to Recover Yahoo Email Password
- Verify your identity with your mobile phone
- Verify your identity with a secondary email address
- No mobile phone or extra email address
Mobile phone number or additional email address required
You have two options to regain access to Yahoo Mail if you forget your password. One option is to reset your password after receiving your account key via SMS on your mobile phone. Another option is to reset your password after receiving the account key at the secondary email address added to your Yahoo Mail account. Yahoo Mail will not send you a lost password; You set a new password after verifying your identity.
How to Recover Yahoo Email Password
To reset your Yahoo Mail password, go to the Login Assistant page and follow the verification process that works best for you.
Open Yahoo! Login Assistant page. To go to this page, select the link Problems with subscriptions? is located below the password field on the Yahoo Mail login page.
Enter your Yahoo Mail Email Address or phone number †
Enter your full email address or enter your account name (the part of the email address that comes before @yahoo.com).
Select Get on †
Verify your identity with your mobile phone
If you have a mobile phone number associated with your account and can access text messages sent to your mobile device, Yahoo Mail will send you an account key for verification.
To send your account key in a text message, select Yes, send me an account text †
If you cannot access your phone or receive text messages to this number, select I can’t access this phone † The account key will be sent to your secondary email address.
The account key will be sent as an SMS and you will receive it within minutes.
In chapter Make sure you have this phone enter the account key.
Select To confirm †
Verify your identity with a secondary email address
If you are unable to receive your account key via SMS and have chosen I can’t access this phone you will be asked to confirm the secondary email address.
If you have an alternate email address associated with your Yahoo! Email account, follow these steps to reset your password.
Select Yes, send me the account key †
If you cannot receive messages at this address, select I don’t have access to this email †
In chapter Make sure you have access to this email enter the account key you received from the second email address.
Select To confirm †
Once you regain access to your account, change Yahoo! Mail password for something you like (and remember); Of course, it is better to use a strong email password.
No mobile phone or extra email address
If you do not have access to your secondary email address or phone number, you will no longer be able to access your Yahoo Mail account through the automated process.
Do not post any personal information such as the Yahoo Mail email address you are trying to access again, any passwords, phone numbers, or the like.
Your next step is to seek help from Yahoo! To help. Yahoo! Support may ask for information to verify your identity, such as contacts in your Yahoo Mail address book.
If you are unable to access your Yahoo Mail account using your mobile number, secondary email address, or by contacting Yahoo Help, you may need to leave your old Yahoo Mail account and create a new email account.