- A little caution goes a long way when viewing suspicious emails
- Report phishing email in Outlook.com
- How to protect yourself from phishing
- Abuse is not the same as phishing
A little caution goes a long way when viewing suspicious emails
A phishing scam is an email that looks legitimate but is an attempt to obtain personal information such as your account number, username, PIN, or password. Providing this information allows hackers to access your bank account, credit card or information stored on the website. If you see any of these threats, do not click anything in the email. Report phishing emails to Outlook.com and the Outlook.com team will take action to protect you and others.
The instructions in this article apply to Outlook.com and Outlook Online.
Report phishing email in Outlook.com
To let Microsoft know that you have received an Outlook.com message that attempts to trick readers into revealing personal information, usernames, passwords, and other sensitive information:
Select the phishing email you want to report.
Go to the Outlook toolbar and select the drop-down arrow mess †
Select phishing †
You will receive a confirmation. Select Report to send a phishing report to Microsoft. Or choose Do not report if you don’t want to report it to Microsoft.
E-mail is moved to the Junk E-mail folder.
Marking a message as phishing does not prevent you from receiving additional emails from that sender. To prevent future emails from being sent, add the sender to your blocked senders list.
How to protect yourself from phishing
Reputable companies, banks, websites and other organizations will not ask you to provide personal information online. If you receive such a request and are unsure of its legitimacy, please telephone the sender to verify that the company sent the email.
Some phishing attempts are amateurish and contain broken grammar and spelling errors, making them easy to spot. However, some contain identical copies of well-known websites such as your bank to force you to fill out a request for information.
Common sense steps include:
Do not reply to an email asking for personal information.
Do not open or download files attached to suspicious emails.
Do not click on links that appear in the email.
Search the Internet for the line with the subject of the letter. If this is a hoax, other people may have reported it.
Be especially wary of emails with subject lines and content that contain:
Request to verify your account immediately or else the sender will close it.
Offering a large amount of money in exchange for your account information.
An announcement that you are a big winner in a lottery that you don’t remember participating in.
Request urgent financial help from a friend who is supposedly on vacation.
Threat of bad luck if you don’t answer.
Notification that your credit card has been hacked.
Forward the letter to receive $500.
Abuse is not the same as phishing
As malicious and risky as a phishing email is, it is not the same as abuse. If someone you know is harassing you or being threatened by email, call your local law enforcement agency immediately.
If someone sends you child pornography or image exploitation, impersonates you, or attempts to involve you in any other illegal activity, please forward all email attachments to firstname.lastname@example.org. Add information about how often you’ve received messages from the sender and about your relationship (if any).
Microsoft maintains a “Safety and Protection” website with lots of information about protecting your online privacy. It’s full of information on how to protect your reputation and money online, as well as advice on how to exercise caution when building relationships online.