Resetting a Lost Windows Live Hotmail Password

  1. Use to get a new Hotmail password
  2. Travel directions
  3. hints

Use to get a new Hotmail password

Resetting your Hotmail password is easy if you forget it. It may have been too long since you last used your email address, so you’re having trouble remembering your password. Whatever the reason for resetting your Hotmail password, you can use to do it.

Once you’re on the login screen, all you need to do is follow the on-screen instructions to choose a new password and return to your email address. You should use instead of as the former is the way to access emails from – just like accounts @ so to † available from

to recover your Hotmail password is impossible because Microsoft will not send you your password. Instead, you’ll need to reset your password completely, including deleting the old one and getting a new one of your choice.

Travel directions

Resetting your Hotmail password is as easy as resetting a Microsoft account password: just follow the instructions to verify your identity and get a new email password.

  1. Open in a web browser to find the login page.

  2. Enter your Hotmail email address and click Further

  3. Click on the link in the password screen Forgot your password

  4. From Why can’t you log in? select I forgot my password and press Further

  5. To recover your Hotmail password, verify your email address on the next screen, then enter the characters you see in the picture and then Further

  6. Whatever’s on the page Verify your identity as the options depend on how you set up your Hotmail account security, select Use a different confirmation option

  7. Choose the appropriate option from this list:

    • The email option will send a password reset link to the email address on file. You must enter a full address to use this method.

    • The text option will send a text message to help you log in. Enter the last four digits of your phone number to use it.

    • Another option, if you’ve enabled it in the past, is to use an authentication app to reset your password.

    • Finally, if you don’t have access to any of these reset methods, you can go for it: I don’t have any of these

  8. Select Login code if you selected the email or SMS option, or click Further if you’re using the Hotmail password recovery app or if you don’t have access to any of these methods.

  9. Follow the on-screen instructions to complete the process.

    • You will receive a code that will be sent to your phone or email address, which you will need to enter on the password reset webpage.

    • To use the app, you need to enter the number you see in the app, then you can reset your Hotmail password.

    • If you don’t have access to any of these three methods, you can follow additional on-screen steps to verify your identity and get a new password.

  10. Enter your new password in both fields on the website and click Further to complete the Hotmail password reset.


To avoid repeating the steps above if you ever forget your password, save your new password in a password manager. The password manager only requires you to remember it a password – master password. If you remember this password, you will see a list of all other passwords you have saved, including your Hotmail email password.

If you no longer use your Hotmail account and have forgotten your password for this reason, please consider forwarding emails sent to this address to another account that you to do , and check often (for example, a Gmail or Yahoo account, or even another account). Forwarding options are accessible through the settings Mail > Forward † You can use similar settings to forward only certain emails to another email account.

To enable password protection measures in your Hotmail account, open your Microsoft account security settings and select: Add security info † From there you can add a recovery email or phone number. You can also add an identity verification app to your account, get recovery codes, and more from the advanced security settings page. If you need to reset your email password, you can use one of these methods to get a login code.

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